CallMeIE is an AI phone receptionist for Irish salons, barbers, and beauty spas. It books the right service with the right stylist, quotes honestly on colour (and flags when it really needs a consultation first), takes deposits, and runs a cancellation list that actually fills empty chairs. Built in Limerick. Live on a real line.
Live demo line · Answers 24 hours +353 61 788 120 Pick "hair salon" — book a cut, try to book a balayage, hear how it handles each.Claire answers, confirms it's a salon enquiry, hands off to the salon AI. The AI matches the service to the right stylist, quotes realistically, takes the deposit for colour, and texts a confirmation before the caller hangs up.
Claire answers in a warm Irish accent. No "menu of options, press 9 for X." Just a human-sounding greeting, a quick check of what the caller wants, and a hand-off to the salon AI.
Right stylist, right service. The salon AI knows which stylist does which services — senior colourists for balayage and highlights, juniors for blow-dries and cuts — and books into the correct diary with the correct slot length.
Deposit flow and cancellation list. For colour appointments it takes a deposit through a Stripe link (never over the phone). For no-shows, the cancellation list gets SMSed in priority order and the first yes gets the slot.
Six salon-specific jobs, tuned for Irish salon patterns — deposit-taking, stylist matching, cancellation list, and the honest "you'll need a consult first" moment.
Each service (cut, blow-dry, colour, highlights, balayage, treatment, wedding hair) has a slot length and a list of qualified stylists. The AI books the correct diary with the correct duration — no 30-minute slot for a 3-hour colour.
For services over €120, the AI takes a deposit via a Stripe link sent by SMS during the call. Never takes card numbers over the phone. No-show rates at piloting salons dropped from 11% to 2%.
When a colour slot cancels (they do — it's the nature of a 3-hour appointment), the waitlist gets SMSed in priority order. First yes fills the slot. Stylist's day stays booked without a phone call to make.
Some services need eyes on the hair before quoting — going from dark to blonde, major colour corrections, extensions. The AI knows when to book a free 15-minute consultation instead of a full appointment. Saves the stylist the "that's going to be four sessions, not one" conversation on arrival.
Every call that rings out while everyone's got hands in hair gets an SMS within sixty seconds offering to book, answer a quick question, or arrange a callback. No prospective client goes to the salon down the street.
Plain email Monday: bookings taken, deposits collected, cancellations filled, questions asked, popular stylists and services. Ninety seconds to read, no dashboards, no spreadsheets.
The specifics a generic "book an appointment" AI gets wrong every time — stylist hierarchies, honest colour pricing, deposit patterns that don't feel pushy, and the weekend cancellation flood that's the difference between a good week and a bad one.
The AI quotes a range, not a number — "€140–€180 depending on length and technique, stylist will confirm on the day." For anything dramatic (dark-to-blonde, colour correction), it books a free consult first rather than inventing a number.
Deposits apply only to services over €120 (colour, extensions, wedding hair, long-hair treatments). The AI frames it as "to hold the slot — deducted from your final bill" rather than "to commit you." Caller gets a secure Stripe link by SMS, pays on their own phone, slot confirms when payment lands.
When someone cancels a colour slot, the AI SMSes the waitlist in order of priority — regular clients first, then new bookings. First "yes" fills the slot. The stylist doesn't lose the earnings. The flexible client gets a last-minute slot they wouldn't have had otherwise.
Most salons land on Professional — it's the tier with deposit-taking, cancellation waitlist, and 24/7 cover. Starter covers single-stylist salons doing business hours only.
Two or more salons under one owner, or a salon group with per-site diaries. White-glove setup, named engineer, SLA in writing. Quoted on scope.
Worked for a three-chair Limerick salon doing cuts and colour. Figures use published Irish salon-receptionist ranges for 2026 plus observed cancellation-fill rates from salons running the waitlist feature.
25 hours a week at typical Irish salon front-desk rates, plus PRSI, auto-enrolment, and holiday accrual. No cover for Saturday late-afternoon rush or Sunday DMs on Instagram.
Covers 25 hours. Sunday closed. No cancellation-fill beyond ring-around effort.
24/7 answering, deposit-taking, and cancellation waitlist. The waitlist alone typically recovers 3–5 colour slots a month that would otherwise go empty.
Roughly one-seventh the cost of a part-time receptionist. Filled cancellation slots pay for the tier by themselves most months. Not a replacement for the front-desk human — a complement covering the hours the stylists can't pick up the phone.
Generic global-AI receptionists fail on the specifics that come up in a salon call. Irish bank holidays, cancellation culture, regional accents, WhatsApp-first clients.
I built CallMeIE because Irish salons live or die on bookings that come in between 6pm and 10pm, when the stylists are clocked off and the phone rings into silence. This is the honest alternative: a system that answers the late-night bookings, quotes colour without inventing numbers, takes a deposit that actually reduces no-shows, and fills cancelled slots from the waitlist without a ring-around. Operated from Limerick. Priced so a single-chair home salon can justify it. No lock-in, no minimum seats, no selling of client data.
Written as they're asked — by salon owners in Limerick, Galway, Cork, Dublin. Answered honestly, including where this system is not the right fit.
No. For colour transitions (dark-to-blonde, corrections, big changes), the AI doesn't quote — it books a free 15-minute consultation with your most experienced colourist. The quote happens in person, with eyes on the hair, because that's the only honest way to do it.
For standard services — trim, blow-dry, routine highlights — it quotes a range ("€120–€160 depending on length") and always says "stylist confirms exactly on the day."
On Growth, yes — we integrate with Phorest, Timely, and Booker via their APIs. The AI reads real-time availability and writes bookings straight into your existing system. Client history is awareness-only on Growth; we don't modify existing client records.
On Starter and Professional, the AI runs off a Google Calendar diary that mirrors your salon system. Works well for single-location salons; less suited to multi-location groups.
The AI never takes card details over the phone. Ever. It sends a secure Stripe link by SMS during the call, the caller pays on their own phone (Apple Pay, Google Pay, Revolut, or card), and the booking confirms the moment the payment lands. If the deposit isn't paid within 15 minutes, the slot releases back to the diary.
Refunds for genuine cancellations (48hrs+ notice) are automated — one-click in your admin dashboard. No-shows forfeit the deposit, which is disclosed on the booking SMS.
The waitlist SMS is "Sorcha has 11am Saturday if you still want it — reply YES to grab it." No marketing, no repeated nudges. If the first person doesn't reply within 15 minutes, the second gets asked. Callers can opt out of the waitlist at any time (one-tap).
Salons running this feature report fewer no-shows and fewer empty slots on the calendar. Clients actually appreciate the option to grab a last-minute slot.
Yes. We sit behind your existing number — set call forwarding on busy and no-answer (and after-hours) from your salon line to a CallMeIE number. The number your clients know stays unchanged.
Full porting is available on Growth: we move the number across via ComReg, takes about ten working days.
Call audio: 30 days then deleted. Transcripts: 90 days then deleted. Bookings go into your salon system (Phorest / Timely / Booker / Google Calendar) — we don't duplicate client records. Deposit payments are handled by Stripe under their PCI-compliant processing; we never see card numbers.
A client can request erasure — email hello@callmeie.ie and we purge within 72 hours. DPA on request for Growth; standard processor terms included with Starter / Professional.
Starter and Professional are month-to-month. Growth has a three-month minimum because the Phorest / Timely / Booker integration is non-trivial to unwind. After that, Growth is also month-to-month.
These four are the pre-configured samples. The engine underneath works for any Irish SME — plumbers, vets, physios, opticians, restaurants, florists, trades. Ring the live line, describe your business, and we'll scope a custom setup in under a week. First consultation free.
Takes ninety seconds. Pick "hair salon" — try a trim, a blow-dry, or throw a tricky colour at it. Watch how it handles the honest "you'll want to come in for a consult first" moment.
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