I — New patients
New-patient exam booking
Quotes a real slot for the exam, records the referral source, asks about medical history, and schedules the longer appointment slot a first visit needs — not the standard 30 minutes.
CallMeIE is an AI phone receptionist built specifically for Irish dental practices. It books new-patient exams, triages dental pain, answers insurance questions about VHI, Laya, Irish Life and Aviva, and texts back every missed caller within a minute. Built in Limerick. Live on a real line.
Live demo line · Answers 24 hours +353 61 788 120 Pick "dental" on the call — hear the demo receptionist answer directly.Claire answers in an Irish accent, asks which service, and hands straight off to the dental AI. The dental AI checks your real diary, books the slot, and an SMS confirmation lands on the caller's phone.
The demo shows a brief qualifier first. It routes you to the dental receptionist to show the product — in the real setup, your callers ring your number and your receptionist answers directly, with no qualifier. confirms it's a dental enquiry, and routes you through to the specialist dental AI in under two seconds.
The dental AI does the actual work. It reads your Google Calendar in real time, quotes a slot, confirms the practitioner, and checks whether the caller is a new patient, medical-card holder, or insurance member before booking.
Wrap-up SMS within sixty seconds. Appointment time, practitioner name, and the practice address in one text. No "we'll get someone to call you back."
Six dental-specific jobs, done by one system, tuned for Irish practice patterns. Not a generic chatbot — a dental receptionist that happens to be software.
Quotes a real slot for the exam, records the referral source, asks about medical history, and schedules the longer appointment slot a first visit needs — not the standard 30 minutes.
Three short triage questions: severity 1–10, how long, sleep affected? Pain above 7 or swelling with fever routes straight to the owner's mobile. Lower-severity goes into the next-available emergency slot.
Knows which of the four Irish private insurers your practice accepts (VHI, Laya, Irish Life, Aviva) and the typical coverage envelope for each. Also checks HSE medical-card eligibility before booking under the Dental Treatment Services Scheme.
Every call that rings out during lunch, at night, or when the phone is just busy — the caller gets an SMS within a minute offering to book, answer a quick question, or call back at a specific time. No new patient goes cold.
Optional add-on: SMS reminder at the 5-month mark for each patient's next hygienist scale-and-polish. Tap-to-book lands them straight into the diary. Recall rates we've measured: 34% → 58% on the three practices currently piloting it.
Plain email every Monday: calls taken, new-patient exams booked, emergencies triaged, no-show risk flags, and the three most common questions this week. Read in ninety seconds. No dashboard to log into.
Generic AI receptionists fail on the specifics that actually come up in a dental call: medical cards, PRSI Treatment Benefit, which insurer your practice is on, and when to escalate a pain call versus when to book it into a standard slot.
The dental AI knows which of the four Irish private insurers your practice is registered with and will only confirm coverage for those. It can explain the typical private-plan envelope (annual exam, routine fillings, hygienist sessions) without inventing specific benefit numbers your practice hasn't shown it.
For medical-card callers, routes into HSE Dental Treatment Services Scheme — asks for card number at booking, not at check-in. For PAYE callers, knows the PRSI Treatment Benefit (annual free exam plus €15 scale-and-polish for those with enough contributions) and never over-quotes on covered treatment.
The AI asks three questions — severity, duration, swelling — and either books an emergency slot, forwards to the owner's mobile (severe pain, facial swelling, fever), or advises a pharmacy / A&E call (jaw fracture signs, uncontrolled bleeding). It never guesses when the answer requires clinical judgement.
Most dental practices land on Professional — it's the tier with 24/7 cover, missed-call text-back, and emergency transfer. Starter works for single-chair practices doing business hours only. Growth adds a knowledge base built from your own docs.
Two or more practices under one owner, or a group practice with multiple chair diaries and per-practitioner rules. White-glove setup, named engineer, SLA in writing. Quoted on scope.
Worked for a Limerick private practice with one principal dentist and a hygienist. Figures use published Irish payroll ranges for a dental front-desk hire in 2026 and observed no-show rates from three pilot practices.
25 hours a week at a typical Limerick dental front-desk rate, plus Employer PRSI, auto-enrolment pension, and holiday accrual. Misses nights, weekends, lunch, sick days.
Covers 25 hours. Public holidays at double-time. Lunchtime lost.
24/7 cover. No PRSI, no holiday pay, no sick days. Handles emergencies at 11pm on a Sunday the same way it handles a routine booking at 10am on a Tuesday.
Roughly one-eighth the cost of a part-time hire. Missed-call recovery alone typically pays for the tier five times over. Not a replacement for the front-desk human — a complement covering the hours the human can't.
The specifics that actually come up in a dental call in Limerick, Galway or Cork. Generic global-AI receptionists fail on every line in this list.
I built CallMeIE because Irish dental practices deserve better than voicemail. A practice losing a new patient because the line rang out at lunchtime is not a fluke — it is the quiet, daily arithmetic of a receptionist-less front desk. This is the honest alternative: a system that answers in an Irish accent, knows the Irish dental specifics, and hands off to a human the moment the call actually needs one. Operated from Limerick. Priced so a single-chair practice can justify it without a spreadsheet. No lock-in, no minimum seat counts, no selling of caller data.
Written as they are asked — by practice owners in Limerick, Cork, Dublin, and Galway. Answered honestly, including where the system is not the right fit.
The dental AI runs a three-question triage: severity 1–10, how long, swelling or fever? Anything above 7 with swelling gets forwarded straight to the owner's mobile — the caller stays on the line, and you get an SMS summary on that same mobile at the same time.
Lower-severity pain gets booked into your emergency slot the next morning, with a follow-up SMS asking the patient to take paracetamol / ibuprofen in the meantime (never prescription). If you'd prefer all pain calls forward, that's a one-line config change.
No. The AI only confirms insurers your practice is registered with, and it never quotes specific benefit amounts — it says "the dentist will quote exactly on the day" for private work. For covered treatment, it quotes the PRSI Treatment Benefit entitlement only because that figure is fixed by the DSP.
You send us your Laya / VHI / Irish Life / Aviva status at onboarding. If any of those change, it's a one-field update in your admin dashboard.
Real-time Google Calendar integration. Each practitioner has their own diary, with appointment-type rules (new-patient 45m, routine 30m, hygienist 30m, emergency 20m) that you set at onboarding. The AI reads availability live, not from a cached copy.
If you're on Dentally, Exact, or Software of Excellence instead of Google Calendar, we currently mirror via a scheduled sync — real-time integrations for those are on the Growth / Enterprise roadmap.
Yes. We don't take your number; we sit behind it. You set call forwarding on busy and no-answer (and optionally after-hours) from your existing practice line to a CallMeIE number — standard Eir / Vodafone / Three business features. Your patients still ring the number printed on the practice card.
Full porting is available on Growth or Enterprise: we transfer the number across via ComReg, takes about ten working days.
Call audio is retained 30 days for transcription and quality, then deleted. Transcripts (text only) are retained 90 days for your weekly reports and model tuning, then deleted. No caller data is ever sold, shared, or reused for anything outside running your service.
A patient can request erasure — email hello@callmeie.ie and we purge their number and any associated recordings within 72 hours. DPA available on request for Growth / Enterprise; standard processor terms are included with Starter and Professional.
Available on request. ElevenLabs supports Gaeilge voices and Whisper can transcribe Irish — so Claire can be configured to greet, book, and confirm entirely as Gaeilge, or in a bilingual "Dia duit / Hello, Claire speaking" handover pattern.
Configured per-client, not default. Mention it at onboarding if your practice is in Conamara, Gaoth Dobhair, Corca Dhuibhne, Gaeltacht na nDéise, or any other Gaeltacht area and we'll tune accordingly.
Starter and Professional are month-to-month. Cancel by email before your next billing date; setup fee isn't refundable once go-live has happened, but there's no further charge.
Growth has a three-month minimum because that tier involves knowledge-base build and routing work that's non-trivial to unwind. After the first three months it's also month-to-month.
These four are the pre-configured samples. The engine underneath works for any Irish SME — plumbers, vets, physios, opticians, restaurants, florists, trades. Ring the live line, describe your business, and we'll scope a custom setup in under a week. First consultation free.
Takes ninety seconds. Pick "dental" on the call and the dental AI books you a fake appointment live — same flow a real patient would get. Try to confuse it.
Start onboarding your practice →